Team to team
Team to team
Team to team
conversational ticketing for Slack
conversational ticketing for Slack
conversational ticketing for Slack
Say goodbye to forgotten tickets and achieve a 100% resolution rate with Loris.
Say goodbye to forgotten tickets and achieve a 100% resolution rate with Loris.
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👏
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Features
Make your support
feel human
Make your support
feel human
Features
Make your support
feel human
Ticketing
Allows your team to track and manage internal support requests without leaving Slack. Every request in your support channel will be automatically tracked and can be easily assigned, updated, and tracked by your team.
Results in timely and satisfactory resolution of requests, improving customer satisfaction and team efficiency.
Ticketing
Allows your team to track and manage internal support requests without leaving Slack. Every request in your support channel will be automatically tracked and can be easily assigned, updated, and tracked by your team.
Results in timely and satisfactory resolution of requests, improving customer satisfaction and team efficiency.
Ticketing
Allows your team to track and manage internal support requests without leaving Slack. Every request in your support channel will be automatically tracked and can be easily assigned, updated, and tracked by your team.
Results in timely and satisfactory resolution of requests, improving customer satisfaction and team efficiency.
Smart Reminders
Our intelligent reminders ensures that every support request is resolved, resulting in a 100% resolution rate. Making sure your tickets are never forgotten or breach your support SLA without you knowing.
Smart Reminders
Our intelligent reminders ensures that every support request is resolved, resulting in a 100% resolution rate. Making sure your tickets are never forgotten or breach your support SLA without you knowing.
Smart Reminders
Our intelligent reminders ensures that every support request is resolved, resulting in a 100% resolution rate. Making sure your tickets are never forgotten or breach your support SLA without you knowing.
Duty Rotation
soon
Allows for focused support without burnout of your team. Perfect for a team with responsible person or a group handling incoming requests. This role is rotated throughout the team periodically.
Duty Rotation
soon
Allows for focused support without burnout of your team. Perfect for a team with responsible person or a group handling incoming requests. This role is rotated throughout the team periodically.
Duty Rotation
soon
Allows for focused support without burnout of your team. Perfect for a team with responsible person or a group handling incoming requests. This role is rotated throughout the team periodically.
Insights
With our automatic reporting system, you'll receive summaries of your team's activity, so you can track progress and make data-driven decisions.
Includes KPI metrics, such as response times and resolve times as well as data about team load and number of requests.
Insights
With our automatic reporting system, you'll receive summaries of your team's activity, so you can track progress and make data-driven decisions.
Includes KPI metrics, such as response times and resolve times as well as data about team load and number of requests.
Insights
With our automatic reporting system, you'll receive summaries of your team's activity, so you can track progress and make data-driven decisions.
Includes KPI metrics, such as response times and resolve times as well as data about team load and number of requests.
Workflow
Workflow
What Loris brings to your day to day
Workflow
What Loris brings to your day to day
For manager
As a manager, Loris allows you to easily collect insights and statistics about your team's KPI metrics, such as response times, resolve times, team load, and number of requests handled. This data allows you to track progress and make data-driven decisions, resulting in improved team efficiency and customer satisfaction.
For manager
As a manager, Loris allows you to easily collect insights and statistics about your team's KPI metrics, such as response times, resolve times, team load, and number of requests handled. This data allows you to track progress and make data-driven decisions, resulting in improved team efficiency and customer satisfaction.
For supporter
As a supporter, you will benefit from Loris' smart follow-up system and easily accessible list of open tasks. With Loris, you can ensure that no requests are forgotten and all support requests are resolved in a timely and satisfactory manner, improving customer satisfaction and team efficiency.
For supporter
As a supporter, you will benefit from Loris' smart follow-up system and easily accessible list of open tasks. With Loris, you can ensure that no requests are forgotten and all support requests are resolved in a timely and satisfactory manner, improving customer satisfaction and team efficiency.
For requester
As a requester, you can rely on Loris to ensure that your support requests are resolved and never forgotten. Our intelligent conversational ticketing system automatically tracks and updates your requests, resulting in timely and satisfactory resolution. With Loris, you can trust that your support needs will be efficiently and effectively handled.
For requester
As a requester, you can rely on Loris to ensure that your support requests are resolved and never forgotten. Our intelligent conversational ticketing system automatically tracks and updates your requests, resulting in timely and satisfactory resolution. With Loris, you can trust that your support needs will be efficiently and effectively handled.
Our mission
To make team-to-team ticketing a breeze
We are passionate about creating a product that makes team-to-team ticketing easy and efficient. Our goal is to help support teams focus on providing top-notch customer service, without being bogged down by tedious administrative tasks.
Our mission
To make team-to-team ticketing a breeze
We are passionate about creating a product that makes team-to-team ticketing easy and efficient. Our goal is to help support teams focus on providing top-notch customer service, without being bogged down by tedious administrative tasks.
Our mission
To make team-to-team ticketing a breeze
We are passionate about creating a product that makes team-to-team ticketing easy and efficient. Our goal is to help support teams focus on providing top-notch customer service, without being bogged down by tedious administrative tasks.